Privacy Policy
A Legal Disclaimer
Canuck Security ("we", "us", "our") is a professional security services company providing CCTV surveillance, security guards, and mobile patrolling services. We are committed to protecting your privacy and safeguarding the personal information you share with us.
1. Information We Collect
We may collect the following information:
Personal Information
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Name
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Email address
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Phone number
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Business or property details
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Any information voluntarily provided by you
Security & CCTV Information
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CCTV footage
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Incident reports
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Patrol logs
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Timestamps and security alerts
This information is collected strictly for security and operational purposes.
SMS Messaging Information
If you opt in to receive SMS messages from us, we may collect:
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Mobile phone number
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Consent records
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Message delivery and interaction data
SMS data is collected only after explicit consent.
2. How We Use Information
We use your information to:
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Provide CCTV monitoring, guard, and patrol services
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Send security alerts and service updates
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Respond to incidents and support requests
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Improve our services and compliance
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Meet legal and regulatory requirements
3. SMS Messaging Policy (Carrier & RingCentral Compliant)
By opting in to receive SMS messages from Canuck Security:
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You consent to receive SMS messages related to security alerts, service updates, and operational communications
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Message frequency may vary
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Message and data rates may apply
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Reply STOP to unsubscribe at any time
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Reply HELP for assistance
Consent to receive SMS messages is optional and not required to use our services.
Messaging services may be provided using RingCentral or its partners.
4. Opt-Out & Consent Management
You may opt out of SMS communications at any time by:
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Replying STOP to any message
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Emailing business@canucksecurity.com
5. Sharing of Information
We do not sell or share your mobile number or personal information for marketing purposes.
Information may be shared only with trusted service providers who assist in delivering our services and who are contractually obligated to protect your data.
6. CCTV Data Handling
CCTV footage and security reports:
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Are accessible only to authorized personnel
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Are used solely for security and legal purposes
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Are never sold or used for advertising
7. Data Security
We use reasonable safeguards to protect your information from unauthorized access, loss, or misuse.
8. Data Retention
We retain personal and SMS-related data only as long as necessary for operational, legal, and compliance purposes.
9. Policy Updates
This policy may be updated periodically. Updates will be posted on this page.
10. Contact Us
Email: business@canucksecurity.com
Website: https://www.canucksecurity.com